Privacy Policy

Effective date: August 5, 2026

Candidates1st respects your privacy and understands the importance of protecting the personal information you provide during your job search.

This Privacy Policy explains how Candidates1st, referred to as “Candidates1st,” “we,” “us,” or “our,” collects, uses, shares, stores, and protects your information when you visit candidates1st.com, create an account, purchase our services, communicate with us, or use our job application services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you provide directly to us, including:

  • Your name, email address, phone number, and mailing address
  • Account login and verification information
  • Your résumé, cover letter, and professional profile links
  • Your education, employment history, skills, qualifications, and career interests
  • Your preferred positions, industries, locations, salary expectations, and availability
  • Your work authorization status and other employment-related information
  • Companies or employers you instruct us to avoid
  • Responses provided through our onboarding questionnaire
  • Information required to complete applications on your behalf
  • Messages, feedback, support requests, and other communications with us

Some employer applications may request voluntary demographic, disability, veteran, or equal employment opportunity information. We will only submit this information when you provide or authorize it.

Please do not provide Social Security numbers, banking credentials, medical records, or other highly sensitive information unless Candidates1st specifically confirms that the information is necessary.

Payment Information

Payments may be processed by a third-party payment provider. We may receive limited transaction details, such as your purchase amount, payment status, billing name, and partial payment method information.

We do not directly store complete credit card numbers or payment security codes.

Information Collected Automatically

When you use our website or portal, we and our service providers may automatically collect information such as:

  • Your IP address
  • Browser and device type
  • Operating system
  • Pages viewed and features used
  • Referring website
  • Dates, times, and duration of visits
  • General location derived from your IP address
  • Website errors and performance information

We may collect this information through cookies, pixels, log files, analytics tools, and similar technologies.

How We Use Your Information

We may use your information to:

  • Create, manage, and protect your account
  • Verify your identity and provide account access
  • Process purchases and manage your service package
  • Understand your career goals and application preferences
  • Research relevant employment opportunities
  • Complete and submit job applications on your behalf
  • Create accounts on employer career websites when necessary
  • Communicate with you about applications, verification codes, interviews, and employer responses
  • Show completed applications and related information inside your portal
  • Provide customer service and respond to questions
  • Improve our website, services, and application process
  • Monitor website performance, security, and usage
  • Prevent fraud, misuse, and unauthorized access
  • Enforce our Terms and Conditions
  • Meet legal, regulatory, accounting, and contractual obligations

AI-Assisted Tools

Candidates1st may use AI-assisted tools to help organize or analyze the career information, résumé, and preferences you provide. These tools may help our team identify relevant industries, positions, or search criteria.

AI-assisted tools do not independently submit applications on your behalf and do not make hiring decisions. Applications are reviewed and completed by real people before submission.

Information processed through these tools may be handled by authorized technology providers. We encourage you not to include unnecessary sensitive information in your résumé or questionnaire responses.

How We Submit Applications on Your Behalf

By purchasing and using our services, you authorize Candidates1st to use the information you provide to research job opportunities and submit applications on your behalf.

This may require us to:

  • Enter your information into employer career websites
  • Upload your résumé and related documents
  • Create candidate accounts using your information
  • Respond to application questions based on the information you provide
  • Receive or request one-time verification codes
  • Share your information with prospective employers and their applicant tracking systems

Once information is submitted to an employer, that employer’s privacy policy and data practices will apply. Candidates1st does not control how employers, applicant tracking systems, or career websites collect, use, retain, or protect information after submission.

You should review an employer’s privacy policy if you have questions about how that employer handles applicant information.

Companies We Avoid

During onboarding, you may identify your current employer or other companies where you do not want us to submit applications.

We use this information to help prevent applications from being submitted to those organizations. You are responsible for providing accurate and complete exclusion instructions before we begin your order.

How We Share Information

We may share your information with the following parties when reasonably necessary:

Prospective Employers

We share your application information with employers, their career websites, and their applicant tracking systems when submitting applications at your direction.

Service Providers

We may use service providers that assist with:

  • Website and portal hosting
  • Payment processing
  • Email and customer communications
  • Account verification
  • Analytics and website performance
  • Data storage and security
  • Customer support
  • AI-assisted research and information processing

These providers may access information only as needed to perform services for Candidates1st.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

  • Comply with a law, court order, subpoena, or legal process
  • Respond to lawful government requests
  • Investigate suspected fraud or misuse
  • Protect the rights, safety, and property of Candidates1st, our customers, or others
  • Enforce our agreements and policies

Business Transactions

If Candidates1st is involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of business assets, information may be transferred as part of that transaction.

With Your Permission

We may share information for another purpose when you request or authorize us to do so.

Sale and Sharing of Personal Information

Candidates1st does not sell personal information for money.

We do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.

Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function and provide information about how they are used.

We may use cookies and similar technologies to:

  • Keep you signed into your account
  • Remember your preferences
  • Maintain website security
  • Understand website traffic and visitor behaviour
  • Measure website and marketing performance
  • Identify and correct technical problems

You can control certain cookies through your browser settings. Disabling cookies may prevent some website or portal features from functioning correctly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the services you purchased
  • Maintain your account and application history
  • Complete transactions and resolve disputes
  • Meet legal, tax, accounting, and regulatory requirements
  • Prevent fraud and enforce our agreements

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

Information already submitted to an employer is controlled by that employer and may remain in its systems after your Candidates1st account is closed or your information is deleted from our systems.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online portal, email system, or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your password confidential and notifying us if you believe your account has been accessed without permission.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to request that we:

  • Confirm whether we process your personal information
  • Provide access to the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete certain personal information
  • Provide a portable copy of certain information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Explain the categories of information we collect and disclose

You may also unsubscribe from promotional emails by using the unsubscribe link included in those messages. You may still receive service-related communications about your account, purchase, or applications.

To submit a privacy request, email info@candidates1st.com. We may need to verify your identity before completing the request. Certain information may be retained where permitted or required by law.

We will not discriminate against you for exercising an applicable privacy right.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights to know, access, correct, or delete personal information and to receive information about how it has been collected, used, and disclosed.

Candidates1st does not sell personal information or knowingly share personal information for cross-context behavioral advertising.

California residents may submit a request by contacting us using the information below. We may request information needed to verify your identity and California residency. You may also use an authorized agent where permitted by law.

Third-Party Websites

Our website and portal may contain links to employer websites, social networks, applicant tracking systems, payment processors, and other third-party services.

Candidates1st does not control these third parties and is not responsible for their privacy, security, or content practices. Your use of a third-party website is governed by that third party’s own policies.

Users Under 18

Candidates1st’s website and services are intended for adults aged 18 or older. We do not knowingly collect personal information from anyone under 18.

If we learn that we collected personal information from someone under 18, we will take reasonable steps to delete it. A parent or legal guardian who believes a minor provided information to us may contact us using the details below.

United States Processing

Candidates1st is based in the United States, and our services are intended primarily for U.S.-based job seekers.

If you access our services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change.

When changes are made, we will update the effective date at the top of this page. Material changes may also be communicated through the website, portal, or email where appropriate.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, contact:

Candidates1st
101 Jefferson Drive
Menlo Park, CA 94025
United States

Email: info@candidates1st.com
Phone: 650-674-8999
Website: candidates1st.com